Refund Policy
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Refund Policy

Last updated: 2026

1. Scope

This Refund Policy applies to all purchases made from VitolLoop.

We sell digital downloadable products only, including:

  • ZIP files
  • Templates
  • Digital bundles
  • Tools
  • Assets
  • Guides

No physical goods are shipped.

2. All Sales Are Final

Due to the digital nature of our products, all sales are final once the product has been delivered, downloaded, or accessed.

We do not offer refunds for:

  • Change of mind
  • Accidental purchase
  • Wrong selection
  • Software incompatibility
  • Device incompatibility
  • Lack of technical knowledge
  • Performance expectations not met
  • Price changes after purchase

By completing a purchase, you acknowledge and agree to this policy.

3. Exceptional Cases

In rare circumstances, we may consider a refund at our sole discretion.

If a refund is granted:

  • Your license will be revoked
  • Download access will be removed
  • You must delete all copies
  • You must stop using the files

We are not obligated to issue refunds.

4. Defective Files

If a file is corrupted or inaccessible due to an error on our side, we will:

  • Re-send the file
  • Provide new download link
  • Provide replacement access

This is not considered a refund.

5. Compatibility

You are responsible for ensuring compatibility with your software, device, and operating system.

Compatibility issues are not grounds for a refund.

6. Duplicate or Unauthorized Payments

If you believe a payment was duplicated or unauthorized, contact us immediately.

7. Chargebacks

If a chargeback is initiated, we may provide payment processors with:

  • Delivery timestamps
  • IP logs
  • Download history
  • Access records

We reserve the right to suspend access during investigation.

8. Exchanges

We do not offer exchanges or store credit for digital products.

9. Bundles

Bundles and collections are not refundable in whole or part.

10. Digital Delivery Agreement

By completing a purchase, you:

  • Request immediate digital delivery
  • Acknowledge instant access
  • Waive withdrawal rights where applicable
  • Agree that refunds are not required after delivery

11. Contact

VitolLoop

Email: vitolloop@gmail.com

Website: https://vitolloop.com